INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What materials are your tote bags made from?
At Kims Carry, we use high-quality cotton canvas and other durable, eco-friendly fabrics. Our materials are carefully selected to ensure each tote is long-lasting, functional, and stylish.
Do you offer delivery across Pakistan?
Yes! Kims Carry delivers to all major cities and towns across Pakistan. You can expect your order to arrive within 3–5 working days.
Can I wash my tote bag?
Yes, you can! Most Kims Carry tote bags are machine washable. For best results, use a gentle cycle with cold water and air dry to maintain the bag’s shape and color.
Do you accept returns or exchanges?
We do! Kims Carry offers returns and exchanges within 7 days of delivery, as long as the product is unused and in its original condition. Just reach out to our support team to get started.
How can I track my order?
Once your order is shipped, Kims Carry will send you a tracking link via SMS or email so you can follow your package until it reaches your doorstep.
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